A pharma company’s journey of Digital Transformation leading to proven business outcomes
Company:
An Indian multinational pharmaceutical company that manufactures and sells pharmaceutical generics, formulations and nutraceuticals in India and globally.
Challenge:
For it vast talent pool of 10k employees belonging to different demographic origin, the company wanted:
- Attrition to be reduced
- Readiness should be quicker
- Training administrative man-hours to be reduced
Solution:
- Leveraged Tune’em as the comprehensive training ecosystem
- Induction & Onboarding: For a fresh user, learning begins from Day 1 as the platform organizes a clear path for the learner
- Competency development: Courses outlined competencies clearly for the learner
- Enriched learner experience: Blended and adaptive learning provided a personalized learning experience. Further, with all methods of learning getting delivered by single mobile/ web app, it became a go-to toolbox for learners to see what's planned for them and what they can demand to learn
- Different learning modalities: Instructor Led Training (classroom training), E-learning based, On the job Assessment, Micro – learning, Adaptive Learning, Blended Learning ensured well-rounded capability and skill development
Result:
- Attrition for primary high value SBUs reduced from 29% to 23%
- Days to become productive reduced by almost 25 paid days (from 32 to 8)
- Classroom days reduced from 15 to 11, along with the effort to manage logistics and execution of the same
- 50% reduction observed in refresher training as well
- New hire conventional induction method, which took 21 days for readiness, reduced to joining day (1 day)