Build a compliant and future-ready Sales team

Training 1000+ Pharma sales force across country on new products in a single day

Company:

An Indian multinational conglomerate with presence across various sectors such as healthcare, life sciences and drug discovery.

Challenge:

Train and prepare a 1000 plus strong sales force across country to launch new brands inorder to revive their OTC business

Solution:

• Leveraged Tune’em as the comprehensive training ecosystem
• A big bang approach of delivering holistic training through diverse modalities on ONE day
• Delivery strategy: Assessment in Classroom Trainings and OJT, which was supplemented with a Knowledge Center as a repository for anytime learning. Social Learning through Leaders Speak where leaders could address and motivate them, and Employee Speak where the employees could contribute updates from the field. To address on-field queries an Ask Expert module was introduced
• 200+ videos developed in-house on product, process and sales policies

Result:

• 98% application adoption and usage
• High satisfaction scores
• Deep product understanding

Training & certifying 5000+ Manufacturing employees for improved dealer engagement

Company:

A German automotive manufacturer of luxury vehicles with 9 production facilities worldwide.

Challenge:

• No LMS customized for the Indian market
• A large extended and dispersed workforce to train

Solution:

• Leveraged Tune’em as the comprehensive training ecosystem
• Introduced Blended Learning to train its 5000+ workforce
• Delivered 500+ trainings per year against identified KPIs
• Completely digitized training management

Result:

• Marked improvement in process adherence, dealer development and overall brand performance
• Increased focus on Sales, After Sales and Revenue growth
• Company ranked #1 in car sales for 3 years in a row

Bringing focus to people development in a Manufacturing company

Company:

A leading Indian manufacturer of Speciality Chemicals and Pharmaceuticals with a global footprint.

Objective:

As the company started growing rapidly with multiple product line expansions and increasing workforce, training assumed significance across levels. They wanted a solution that could handle different formats of learning, tracking offline interventions and also handle specific templates and processes for skill building.

Solution:

• Leveraged Tune’em as the comprehensive training ecosystem
• Delivered Blended Learning with Classroom Training and e-Learning as two training modalities
• A training page showcased all interventions and contents mapped to competencies, job roles and divisions
• A skill matrix was used to assess practical knowledge through observations and enable recommended learning
• Clear indication of mandatory training with options to self-nominate for several other trainings as per their training need ensured each employee had continuous learning and skill development opportunities

Result:

• Desired training mandate was achieved successfully
• The growing workforce was trained as per the needs of the role across the organization

Delivering mandatory compliance programs for a Financial Services company

Company:

An investment and financial services company dealing in brokerage services, life insurance, general insurance, private equity and other investment-related services through subsidiaries.

Objective:

• Ensure all employees are trained on mandatory courses
• Flexibility in administering courses as the needs of the businesses were varied
• Integration to the directories was required for the masters

Solution:

• Leveraged Tune’em as the comprehensive training ecosystem
• Mandatory compliance programs, which had to be completed in the stipulated time frame, were easily assigned to all employees
• Leadership training for selected cohorts of the workforce was successfully managed
• Tune’em was able to handle frequent changes in content and formats
• Real-time tracking of scores was accomplished with the Reporting and Analytics module

Result:

Desired training mandate was achieved successfully

A pharma company’s journey of Digital Transformation leading to proven business outcomes

Company:

An Indian multinational pharmaceutical company that manufactures and sells pharmaceutical generics, formulations and nutraceuticals in India and globally.

Challenge:

For it vast talent pool of 10k employees belonging to different demographic origin, the company wanted:

• Attrition to be reduced
• Readiness should be quicker
• Training administrative man-hours to be reduced

Solution:

• Leveraged Tune’em as the comprehensive training ecosystem
• Induction & Onboarding: For a fresh user, learning begins from Day 1 as the platform organizes a clear path for the learner
• Competency development: Courses outlined competencies clearly for the learner
• Enriched learner experience: Blended and adaptive learning provided a personalized learning experience. Further, with all methods of learning getting delivered by single mobile/ web app, it became a go-to toolbox for learners to see what's planned for them and what they can demand to learn
• Different learning modalities: Instructor Led Training (classroom training), E-learning based, On the job Assessment, Micro – learning, Adaptive Learning, Blended Learning ensured well-rounded capability and skill development

Result:

• Attrition for primary high value SBUs reduced from 29% to 23%
• Days to become productive reduced by almost 25 paid days (from 32 to 8)
• Classroom days reduced from 15 to 11, along with the effort to manage logistics and execution of the same
• 50% reduction observed in refresher training as well
• New hire conventional induction method, which took 21 days for readiness, reduced to joining day (1 day)