Solution Brief

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Lead Management System – ROYCE – LMS

Empower your field force and increase sales productivity

Enables organization to monitor sales activity and provide visibility of leads.

The unique feature is the simplicity of data gathering & generation of KPI-driven effective reports/dashboards. The solution is easy to use and is customizable to any business domain. The architecture enables quick capture of any business opportunity.

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Customer Service Management – ROYCE – CSM

Engage with your customers by providing imporved services effectively.

Enables organization to integrate or automate the service process with mobile enabled solutions. An effective mobile/WEB enabled service application, improves service levels, ensure satisfied customers & effective spares management. The solution is equipped with image capture, GPS location tracker, Digital Asset Management tools

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Collection Management System – ROYCE – CMS

Extend Cash collection process through enterprise feet on street.

Facilitates collection of cash/cheque/other materials at various distribution and POS. Mobile/WEB enabled solution has real-time capturing of details and improves TAT for cash flows and customer service experience.

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Marketing Management System – ROYCE – MMS

Extend your market reach with focused segmentation.

Facilitates multimedia functionality in the mobile apps, ideal for presentations, illustrations, learning manuals, field surveys, video presentations, and image/video uploads directly to server. Technology which can prove effective in field force activity. Ideal for rich tablet based product presentations.

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Journey Cycle / Activity Management

Engage with you field force and increase sales productivity.

A unique application ideal for a business model of channel sales and distribution. It enables the enterprise sales force to plan their journey cycle and track the adherence to JCP and deviations. The solution also provides facility to track the marketing inputs, promotion materials and expenses

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Learning - ROYCE – SEED

Empower your field force with knowledge on product, process and skills through mobile learning.

Enables organization to disseminate organization’s learning material in catchy SMS or game based mechanism. In addition, users get assessed through same channel. Low cost high impact tool for m- learning.

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